Focus Session – Effective Communication (German)

Basics of effective communication, personality, feedback & coaching

MS Teams dial-in data on zentor Academy (please log in) at:

https://academy.zentor.de/en/courses/founder-to-leader-en/lessons/live-focus-session/topic/live-session/#login

Agenda

• What is good communication: The sender-receiver model and potential for misunderstandings
• Personality differences in communication (with a short test)
• Four ears of communication in messages
• Use cases: Feedback, critical discussions, active listening, etc.

We look forward to seeing you!